88ok's Privacy Policy

1 Introduction

88ok ("we", "our", or "platform") is a secure and reliable online gaming platform providing services for players in Bangladesh. This privacy policy ("policy") informs you ("you" or "user") in detail about how 88ok collects, stores, processes, and protects your personal information.

By using our website or creating an account, you agree to the terms of this policy. Please read this policy carefully. If you disagree with any part of this policy, please refrain from using our services.

This policy complements the Terms & Conditions, and both documents together define your rights and responsibilities on the 88ok platform.

2 What Information We Collect

88ok may collect the following types of information:

2.1 Information You Provide Directly

When you register on our platform or use any service, you voluntarily provide the following information:

• Full name and date of birth
• Mobile phone number and email address
• Payment-related information (such as your bKash, Nagad, or Rocket account number)
• Documents required for identity verification (national ID number or passport number)
• Messages and information you provide when contacting customer support

2.2 Automatically Collected Information

When you browse or use the 88ok website, certain information is collected automatically:

• IP address and device identification information
• Browser type, version, and language settings
• Your navigation patterns on the website and page visit information
• Login time, session duration, and activity logs
• Gaming history, betting patterns, and transaction records

2.3 Information Received from Third Parties

In some cases, we may also receive information through trusted third parties for the purpose of identity verification or fraud prevention. The applicable rules are followed when receiving such information.

3 Purpose of Using Your Information

88ok uses your information for the following legitimate purposes:

• Account management: To create, verify, and manage your account.
• Service delivery: To provide gaming, betting, and payment services without interruption.
• Processing financial transactions: To complete deposits and withdrawals — via bKash, Nagad, and Rocket.
• Ensuring security: To prevent fraud, money laundering, and unauthorized activity.
• Customer support: To resolve your issues quickly and effectively.
• Service improvement: To analyze your usage experience and improve the platform.
• Legal compliance: To comply with applicable laws and regulations.
• Communication: To inform you about important updates, security-related information, and changes to services.

We will never use your information for marketing or promotional communications unless you have given your explicit consent.

4 Data Sharing & Disclosure

88ok does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted technology and payment service providers. These partners are provided only the information necessary to complete specific tasks and are required to adhere to privacy standards consistent with this policy.

4.2 Legal Authorities

If providing information is required as part of a court order, government directive, or legal process, 88ok may supply that information in compliance with applicable law.

4.3 Corporate Restructuring

In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new entity. We will notify you in advance if such an event occurs.

4.4 Protective Purposes

Necessary information may be shared with relevant authorities to protect the safety of other users or the public and to prevent fraud.

5 Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the 88ok website. Cookies are small text files stored in your browser that help our platform function more effectively.

5.1 Types of Cookies

• Essential cookies: These cookies are necessary for the basic functionality of the website. Without them, the site does not work properly.
• Performance cookies: These analyze how users interact with the site and help improve its performance.
• Functionality cookies: These remember your preferences (such as language selection) and personalize your experience.
• Security cookies: These are used to detect fraudulent activity and ensure session security.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, please note that disabling essential cookies may prevent many important features of the site from working properly.

6 Data Security Measures

88ok applies industry-standard security measures to protect your personal information. Our platform uses SSL encryption technology, which keeps all data transfers between you and us secure.

Our key security measures:

• SSL/TLS encryption: All data transmissions are handled through encrypted channels.
• Access controls: Only authorized personnel can access your information.
• Secure server infrastructure: Our servers operate in a protected environment.
• Regular security audits: Security audits are conducted regularly to identify potential vulnerabilities.
• Firewall protection: Advanced firewall systems are in place to prevent unauthorized access.

Please keep in mind that no data transmission over the internet is entirely secure. While we provide the highest level of protection, you should also keep your account password confidential and contact us immediately if you notice any suspicious activity.

7 Third-Party Services & Links

The 88ok platform includes games and services from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt. These third-party services have their own privacy policies and are not under our control.

bKash, Nagad, and Rocket operate as payment gateways under their own terms. Their respective privacy policies will apply during financial transactions.

We are not responsible for the privacy practices or policies of third parties. We recommend that you read their privacy policies before using these services.

8 Your Rights Regarding Your Information

As a user of 88ok, you have the following rights regarding your own information:

• Right of access: You have the right to know what information we hold about you.
• Right to correction: If there are any errors in your information, you can request that they be corrected.
• Right to erasure: In certain circumstances you may request that your data be deleted; however, we retain the right to keep information necessary for fulfilling legal obligations.
• Right to object to processing: You may object to the use of your information for marketing communications.
• Right to portability: You may request your information in a structured, readable format.
• Right to withdraw consent: You have the right to withdraw any previously given consent at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request as quickly as possible after receiving it.

9 Data Retention Period

88ok retains your information for as long as your account remains active or as needed to provide services. After your account is closed, certain information may still be retained for the following reasons:

• Legal compliance — generally for five to seven years
• To resolve financial irregularities or disputes
• For fraud prevention and security purposes
• To protect our legal rights

After the specified period, your personal information is securely deleted or anonymized so that it can no longer be linked to you.

10 Protection of Minors' Information

88ok's services are intended only for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

An age verification process is followed at the time of registration. If any information from a person under the age of 21 has been collected for any reason, it is deleted immediately and the associated account is closed.

If you believe that a minor's information is stored in our system, please notify our support team immediately.

11 Changes to This Policy

88ok reserves the right to change or update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered mobile number or email address
• A clear notice will be displayed on the website's homepage or at the top of this page
• You may be asked to confirm acceptance of the updated policy at your next login

If you continue to use 88ok after the changes, it will be assumed that you agree to the updated policy. If you do not agree to the new policy, you may request that your account be closed.

The date shown at the top of this page indicates the date of the most recent change.

12 Contact Us

If you have any questions, requests, or concerns about this privacy policy, please contact our customer support team. 88ok provides support 24/7 via live chat and email — in both Bengali and English.

Your privacy is our highest priority. We are always committed to protecting your information.